Owner FAQs

We have a 24/7/365 maintenance hotline, and we respond to voicemails and emails by the next business day.

As rent comes in monthly, we make a point to have all owners paid before the 15th. The amount due to the owner goes directly into their preferred account via ACH. A statement of expenses and income is uploaded to the owner portal monthly. A year-end statement is also uploaded to the portal every January.

You are welcome to view our standard lease. However, Rent Appeal will sign the lease as your Agent.

Yes. We are licensed to buy and sell real estate in Georgia.

Our convenient online payment portal makes it easy for tenants to pay rent on time each month. That translates to less late or missed payments, and quicker transfer of funds to you. Furthermore, we incentivise tenants by reporting to major credit bureaus to help keep their credit on the right track.

Our standard lease is a 12 month term, although we often negotiate longer leases.

An ideal security deposit release would include the tenant getting their full security deposit back. We spend on average 2 hours conducting the move-in walk through, which includes full documentation of the property condition and tons of pictures.

When charges are applied to the tenant’s security deposit, it normally does not get disputed for long, if at all. With our documentation, the tenant normally agrees with the charges and the damages. We provide our tenants with clear expectations and guidelines for the condition of the property upon move-out.

We manage single-family residential properties.