Frequently Asked Questions

Do I pay for utilities?

Yes. In most cases, utilities are already “live” at the property. You can call the utility company to transfer service to your name before the time of move-in. Your property manager can provide you with more information.

Do I pay for sanitation service?

Yes, unless otherwise noted in the listing. Unincorporated Gwinnett county is unique in that the county bills the landlord directly. In those areas, Rent Appeal will add an $18 sanitation charge to your monthly rent bill.

What do I need at move-in?

On move-in day, you and your property manager will meet at the property to conduct a move-in walk through of the property. Bring your security deposit (cashier’s check or money order), proof of insurance (see below) and any other amounts stated in lease to the move-in. At least one person on the lease must be present.

How much is my security deposit?

Security deposit is usually one month’s rent (unless otherwise noted).

Do you allow pets?

Each property is different – inquire with your property manager. If pets are allowed. there is an additional pet fee – $300 for one and $200 for the second.

What lease terms do you offer?

Our standard lease is 12 months.

When is rent due?

Rent is due by the first of the month.

Will I need renter’s insurance?

Yes. We require renter’s insurance with a minimum of $100,000 liability coverage with “Rent Appeal, Inc.” listed as additional interest.

What if I don’t have a renter’s policy?

We encourage you to find your own policy, or you’ll be automatically enrolled in our liability insurance program. This plan is month-to-month and a charge of $9.50 is added to your rent. This program only covers property damage and not your personal belongings.

Do you re-key locks for each new tenant?

Yes! Prior to move-in, all doors are re-keyed. Only the tenant and Rent Appeal will have copies of the key. The re-key is $25 plus $5 per lock.

Do you accept Section 8 applicants?

Not at this time.