Frequently Asked Questions

Yes. In most cases, utilities are already “live” at the property. You can call the utility company to transfer service to your name before the time of move-in. Your property manager can provide you with more information.

Yes, unless otherwise noted in the listing. Unincorporated Gwinnett county is unique in that the county bills the landlord directly. In those areas, Rent Appeal will add an $18 sanitation charge to your monthly rent bill.

On move-in day, you and your property manager will meet at the property to conduct a move-in walk through of the property. Bring your security deposit (cashier’s check or money order), proof of insurance (see below) and any other amounts stated in lease to the move-in. At least one person on the lease must be present.

Security deposit is usually one month’s rent (unless otherwise noted).

Each property is different – inquire with your property manager. If pets are allowed. there is an additional pet fee – $300 for one and $200 for the second.

Our standard lease is 12 months.

Rent is due by the first of the month.

Yes. We require renter’s insurance with a minimum of $100,000 liability coverage with “Rent Appeal, Inc.” listed as additional interest.

We encourage you to find your own policy, or you’ll be automatically enrolled in our liability insurance program. This plan is month-to-month and a charge of $9.50 is added to your rent. This program only covers property damage and not your personal belongings.

Yes! Prior to move-in, all doors are re-keyed. Only the tenant and Rent Appeal will have copies of the key. The re-key is $25 plus $5 per lock.

Not at this time.